Once you have completed the booking process and you reach the payment page, you can select PayPal as a form of payment. You will be directed to the PayPal checkout page wherein you can log in with your username and password to confirm your PAL ticket purchase.
You will receive a confirmation/itinerary receipt when the purchase is made to confirm that the transaction and payment have been completed.
Please email onlinebooking@philippineairlines.com or call PAL reservations at (+632) 8855-8888. If there is a problem with the payment, you should be able to receive a payment timeout notification prompt.
What do I need to do when I get a timeout response?
You need to contact PayPal to confirm if the transaction was not charged to your account. If the transaction was not charged, you will need to create another booking. If the transaction was charged but you did not get a confirmation/itinerary receipt, please email onlinebooking@philippineairlines.com or call PAL reservations at (+632) 8855-8888.